Steven Gradidge. Hi :)

Archive for the ‘Advice’ Category

It is a vital element of any marketing campaign to consider the potential rebuff of the community. This is also known as social media crisis management. A term businesses and organisations are familiar with. Yet with the exception of world-renowned artists, actors and celebrities, social media crisis is rarely mentioned in the context of an individual. And why would it be?

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Within my role as Head of Social and Content at White Hat Media, I am finding more and more of my time allocated to project management and problem solving. Strangely enough I am not one for puzzles, but in the context of people and client management I find it intriguingly satisfying.

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I have been doing a fair bit of lecturing and training recently. Fulfilling, but oh so tiring. The fruits of learning have also not been waste on SG, as I continue to fine tune the balance of leading my team for client social media dominance and building my public training influence. 

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Hi everyone.

Here are the slides from today’s talk:

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There are few things more important in business than establishing a rapport with your client or customer. Discussion and contact very often begin through email, but the first face-to-face meeting is the important one. The big one.

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Here are the slides from Tuesday’s session 🙂 I hope they help…

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Hello everyone. Please take a look at yesterdays slides from my talk at the Mercure Hotel, Brighton.

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